ABOUT US

Forty years ago, a cup of coffee was nothing more than a caffeine delivery vehicle. It didn't really matter how it tasted, it just had to slap you awake in the morning or prop you up through a long afternoon. But in the last decade or so, things have changed. A lot. A few people scattered across the country discovered how amazing a cup of coffee can be when you source the beans directly from farmers you know. When you roast the beans yourself in such a way that nothing intrinsic to the coffee is removed. When you brew the coffee with down-to-the-second precision.

Ritual has been a pioneer in this delicious shift in coffee consciousness since we opened our doors on Valencia Street in 2005 and started what some call a coffee revolution in San Francisco. Our goal then--and our goal now--is to craft the very best cup of coffee available anywhere. Period. We've learned a lot over the years, but the care and attention we lavish on our process is unchanged, including tasting every coffee several times before it goes out to our coffee bars and into your cup.

We don't do all of this to make coffee more complicated. We do it because pretty much everybody who works here has had a moment where a really, really good cup of coffee changed their lives.

UPCOMING EVENTS:
MAY 25 - GRAND OPENING OF RITUAL CASTRO- 2299 MARKET STREET!, 7 AM
AUGUST 11 - CUPPING AT RITUAL ON VALENCIA, 1 PM
AUGUST 11 - PUBLIC CUPPING AT RITUAL HAYES VALLEY, 12:30 PM
AUGUST 14 - CUPPING AT RITUAL ON VALENCIA, 1 PM
AUGUST 17 - ARTSPAN ARTIST OPENING RECEPTION/SHOW - RITUAL VALENCIA, 6 PM
SEEKING A RETAIL OPERATIONS MANAGER TO JOIN OUR TEAM!
POSTED AUGUST 7th, 2017

SUMMARY OF THE POSITION

We are looking for an experienced leader to oversee operations at our 6 retail coffee bars and our catering program, implementing strategic systems to support our people and our cafes. The Retail Operations Manager is a full-time, salaried position, based in San Francisco. 

PRIMARY RESPONSIBILITIES

Lead a team of approximately 50 retail employees, including café managers and baristas, to assure the following:

  • Retail café customers are consistently served delicious coffee to our quality and service standards
  • Our cafes are profitable and contribute to the sustainability of Ritual and our communities – both locally and globally
  • Cafes are clean, beautiful and safe, providing both employees and customers with fun, inclusive environments
  • Catering events run smoothly so that customers have positive experiences similar to the experience in a Ritual café

QUALIFICATIONS

  • 5+ years previous experience in cafés, restaurants, or small retail
  • 2-3 years successfully managing multiple locations, retail, restaurant or cafe
  • Proven experience in developing people into successful and productive leaders
  • Excellent time management skills, ability to prioritize on the fly
  • Proficiency with spreadsheets and P&Ls, ability to modify financial models a plus
  • Availability: on-call, ability to be on site at cafes in order to respond to emergencies, and to adjust schedule to respond to retail cafes needs, early mornings, weekends and some evenings will be expected
  • Valid drivers license and clean driving record

COMPENSATION + BENEFITS

Ritual Coffee strongly believes in investing in our people and our culture.  The salary for this position is $60,000-$66,000.  We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits.  All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. 

TO APPLY

Please send cover letter explaining how you meet each qualification, and resume to tonydanza@ritualroasters.com.

Application deadline: August 17th. Interviews to start August 9th.

No phone calls please.

To set yourself apart, include one or two sentences about a time you coached an employee on how to handle a challenging situation. 

LOCATIONS

MISSION

1026 Valencia Street
San Francisco, CA 94110
415.641.1011
Monday - Thursday: 6am - 8pm
Friday: 6am - 8pm
Saturday: 7am - 8pm
Sunday: 7am - 8pm

HAIGHT

1300 Haight Street
San Francisco, CA 94117
415.865.0929
Monday - Friday: 6:30am - 7pm
Saturday - Sunday: 7am - 7pm

BAYVIEW

in Flora Grubb Gardens
1634 Jerrold Ave
San Francisco, CA 94124
415.694.6448
Monday - Thursday: 9am - 4pm
Friday - Saturday: 9am - 4:30pm
Sunday: 10am - 4:30pm
Wednesday, August 9th- CLOSED

CASTRO

2299 Market St Unit A
San Francisco, CA 94114
415.400.5036
Monday - Friday: 7am - 4pm
Saturday - Sunday: 7:30am - 6pm

NAPA

Oxbow Public Market
610 First Street
Napa, California 94559
707.253.1190
Every day: 7am - 8pm

HAYES VALLEY

at Proxy
432b Octavia St
San Francisco, CA 94102
415.865.0989
Every day: 7am - 7pm
BREW GUIDES (GO AHEAD, CLICK 'EM)
CONTACT US
GENERAL INFORMATION
INFO@RITUALROASTERS.COM

RITUAL ROASTERY
1050 HOWARD ST
SAN FRANCISCO, CA 94103
ph: 415.641.1024


WHOLESALE INQUIRIES
APRIL KAVAN
WHOLESALE@RITUALROASTERS.COM
ph: 415.933.9066

WHOLESALE INQUIRIES

GREEN COFFEE BUYER
AARON VAN DER GROEN
AARON@RITUALROASTERS.COM
CATERING AND EVENT INQUIRIES
For catering requests, please submit a catering form below:

CATERING FORM

Or reach out to:
ANDREW GIBSON
EVENTS@RITUALROASTERS.COM
ph: 415.641.1024



MAILORDER INQUIRIES
ERIC SUGATAN
MAILORDER@RITUALROASTERS.COM
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