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CAFE MANAGER - 1026 VALENCIA
posted on March 1st 2014 at 18:59 by

Café  Manager – 1026 Valencia

OVERVIEW OF THE ORGANIZATION

Ritual Coffee Roasters is a San Francisco-based coffee roasting company with four retail coffee bars known for outstanding quality at all levels.  The mission of Ritual Coffee Roasters is to be a destination for people who love coffee while building a sustainable business and investing in the communities that support us - both locally, and globally. Ritual is a growing, high-energy, fast-paced, collaborative work environment where communication, self-direction, creativity, fun, and the willingness to pitch in wherever needed are highly valued.

 

JOB DESCRIPTION

The Café Manager works directly with and reports to the Retail Operations Manager.  The Manager oversees and manages all aspects of the newly remodeled flagship café in accordance with the vision and mission of Ritual Coffee Roasters.  The Manager is expected to have a consistent on-the-floor presence and be an active leader by directing and developing the staff, being a model barista, and providing superlative customer service (approximately 24 hours/ week).  Off the floor, the Manager is expected to complete all administrative tasks related to the café (approximately 16 hours/ week).  The Manager assumes final operational responsibility for the café and will be considered “on call” to troubleshoot and solve problems.  As the café remodel will be complete in mid-late August, the incoming manager will be expected to take ownership over creating and maintaining systems, evaluating workflow, and sharing enthusiasm for coffee with customers and fellow staff.

 

PRIMARY RESPONSIBILITIES AND EXPECTATIONS

 

  • Participate in and be capable of completing all daily operations of the coffee bar.
  • Oversee all café employees: hiring and terminations, performance reviews, job descriptions and responsibilities, training, continuing education and professional development, discipline and commendation.
  • Work shifts and maintain an active presence behind the bar.
  • Train staff through active, hands-on leadership.
  • Continue to identify opportunities for improvement in café operations.
  • Complete payroll, scheduling, ordering, cash drawer reconciliation, and sales reporting in a timely, accurate manner.
  • Prepare bank deposits, ensure the café always has change, assume responsibility for accurate cash handling.
  • Review sales and budgets to address performance and profitability.
  • Suggest and implement new initiatives in pursuit of driving quality.
  • Cultivate a professional, efficient, and fun work environment.
  • Communicate with other relevant departments including the Roastery, the Trainer, Retail Operations Manager, and the Owner.
  • Collaborate with Green Coffee Buyer, Training Department, and Coffee Educator to ensure staff is knowledgeable about all of our offerings.
  • Continue to develop the coffee education program for staff.
  • Be punctual.  Ensure all projects and responsibilities are completed in a timely, efficient manner.
  • Provide excellent customer service and resolve customer concerns.
  • Solve problems proactively and make decisions that benefit the café and company at large.


QUALIFICATIONS / EXPERIENCE

  • Excellent communication and teaching skills
  • Previous café leadership experience
  • Excellent time management skills and ability to self-direct when necessary
  • Ability to keep a calm, mature, professional demeanor at all times
  • Proactive approach to problem-solving and staff management
  • High degree of ethics and obsession with customer service
  • High level of organization and attention to detail
  • Superior leadership capabilities; ability to work well within groups
  • Focused perspective on what a high-functioning coffee bar looks like and how to execute that perspective
  • A passion for small business and quality products
  • Fluent in Microsoft Office and Google Drive products and an enthusiasm for technology
  • Be a model barista: display excellent bar skills, coffee knowledge, customer service, and an enthusiasm to share
  • Infectious love of coffee

 

 

LOCATION

The position is based at 1026 Valencia Street, San Francisco.

 

COMPENSATION

Salary dependent on experience. Ritual also offers a benefits package including medical and dental insurance, paid holidays, and vacation pay.

CALL FOR ARTISTS!
posted on February 20th 2013 at 18:12 by
Attention visual artists! Ritual's flagship coffee bar on Valencia is interested in seeing what you create. Our wall space is open to a wide range of possibilities of mediums, styles, and proposals from emerging and practicing artists alike.
 
For more details, please contact our curator Miles Mattison at art@ritualroasters.com. Please include either a link to your work or a few attached images.

 

NEW ART BY PAINTER ERIC JOYNER AT VALENCIA ST.
posted on February 6th 2013 at 11:58

Join us February 7th from 6-9pm at the Valenica St cafe for "The Return of Robots and Donuts" featuring new prints of paintings by Eric Joyner. Come hang out for a bit, maybe enjoy a little cup of wine, some snacks, a coffee or tea, and of course, some great artwork!

SINGLE ORIGIN TASTING AT 18 REASONS
posted on January 2nd 2013 at 17:38 by

On Sunday January 13th we are teaming up with the fantastic folks over at 18 Reasons (the team behind Bi-Rite Grocery) to brew up some great Single Origin coffees. We'll be joined by our friends and neighbors over at Four Barrel and Sightglass, so don't sleep on this rare oppurtunity to catch the best coffee in San Francisco all in one place. 

 

Stop by anytime between 11 am and 1:30 pm to 3674 18th Street. Purchase advance tickets online or you can pay at the door. 

HOLIDAY HOURS
posted on December 24th 2012 at 15:11

Happy Holidays!


Below are the special hours for each location.

Here are our normal hours, maps, and contact info.


Ritual, 1026 Valencia

 

       New Year's Eve: Monday 12/31 7 am - 7 pm

       New Year's Day: Tuesday 1/1 8 am - 10 pm

 

Ritual inside Flora Grubb Gardens

 

       Wednesday 12/26 closed

 

       Closed 12/31, 1/1, 1/2 and 1/3

       Friday 1/4: 9 am - 4:30 pm

 

Ritual at Proxy, Hayes Valley

 

       New Year's Eve: Monday 12/31 7 am - 5 pm

       New Year's Day: Tuesday 1/1 8 am - 7 pm

 

Ritual at the Oxbow Public Market, Napa

 

       New Year's Eve: Monday 12/31 7:30 am - 6 pm

       New Year's Day: Tuesday 1/1 9 am - 5 pm

 

 

RITUAL'S TRAVELING BREWER'S KIT FEATURED ON THE WALL STREET JOURNAL
posted on December 3rd 2012 at 12:56 by

For the past year or so, whether my trip was a one-night getaway in the Bay Area or a week-long sourcing trip to El Salvador, I haven't left home without my Aeropress and Porlex mini-mill.  This combo is a super-sleek traveling duo -- the Porlex fits inside the Aeropress -- that manages to deliver great coffee, even in challenging settings.  The Aeropress is a very forgiving brew method; I've made great cups in roadside convenience stores, moving vehicles, and on the farm at Finca Monte Rey.  

 

I'm thrilled that the Wall Street Journal also realizes what a great pair this is and is featuring us on their "Off Duty 50: Holiday Gifts," a list of gifts "geared toward 'off duty' pursuits, from entertaining to geeking out on gadgets."

 

Here's a link to our favorite Aeropress recipe.  And though it's a forgiving brew method, I leave as little to chance as possible, weighing both the coffee and the water with our compact Ritual Gram Scale.  This way I don't get just a passable cup of coffee, but one that is sublime, equal to whatever magnificent surroundings I might find myself in.  

 

Happy Brewing!

 

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