Ritual Coffee - Made in San Francisco Since 2005
ABOUT US

Forty years ago, a cup of coffee was nothing more than a caffeine delivery vehicle. It didn't really matter how it tasted, it just had to slap you awake in the morning or prop you up through a long afternoon. But in the last decade or so, things have changed. A lot. A few people scattered across the country discovered how amazing a cup of coffee can be when you source the beans directly from farmers you know. When you roast the beans yourself in such a way that nothing intrinsic to the coffee is removed. When you brew the coffee with down-to-the-second precision.

Ritual has been a pioneer in this delicious shift in coffee consciousness since we opened our doors on Valencia Street in 2005 and started what some call a coffee revolution in San Francisco. Our goal then--and our goal now--is to craft the very best cup of coffee available anywhere. Period. We've learned a lot over the years, but the care and attention we lavish on our process is unchanged, including tasting every coffee several times before it goes out to our coffee bars and into your cup.

We don't do all of this to make coffee more complicated. We do it because pretty much everybody who works here has had a moment where a really, really good cup of coffee changed their lives.

UPCOMING EVENTS:

MARCH 8 - ARTSPAN ARTIST OPENING RECEPTION, RITUAL VALENCIA!, 6 PM
MARCH 30 - CUPPING AT RITUAL ON VALENCIA, 1 PM
MARCH 30 - PUBLIC COFFEE TASTING AT RITUAL HAYES VALLEY, 12:30 PM
APRIL 9 - CUPPING AT RITUAL ON VALENCIA, 1 PM
NOW HIRING A RETAIL OPERATIONS MANAGER!
POSTED APRIL 5th, 2018

RITUAL IS CHANGING THE WAY PEOPLE KNOW COFFEE.
In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and crazy revolution that would ultimately help launch the new coffee movement.


We buy 90+% of our beans direct from our producer partners, setting the highest standard
in the industry. This makes sure we get our hands on the best beans in the world, but more
importantly, makes sure our farmers maintain the quality of life they deserve.


Now a bona fide San Francisco original, we’ve also earned our iconic status as one of the best
coffee roasting companies in the world. The mission of Ritual Coffee is simple: to make people
happy by giving them the best coffee experience they’ve ever had. Ritual roasts in SoMa, and
has 6 cafes in San Francisco and Napa.


SUMMARY OF THE POSITION
We are looking for an experienced leader who loves people and coffee to oversee operations at
our 6 retail coffee bars and our catering program. The leader will also develop and implement
strategic systems to support our people and our cafes, and to drive growth. The Retail
Operations Manager is a full-time, salaried position, based in San Francisco.


PRIMARY RESPONSIBILITIES
Lead a team of approximately 50 retail employees, including café managers and baristas,
to assure the following:


Retail café customers are consistently served delicious coffee to our quality and service
standards


Our cafes are profitable and contribute to the sustainability of Ritual and our
communities – both locally and globally


Cafes are clean, beautiful and safe, providing both employees and customers with fun,
inclusive environments


Catering events run smoothly so that customers have positive experiences similar to the
experience in a Ritual café

QUALIFICATIONS
· 5+ years previous experience in cafés, restaurants, or small retail
· 2-3 years successfully managing multiple locations: cafe, restaurant or retail
· Proven experience in developing people into successful and productive leaders
· Excellent time management skills, ability to prioritize on the fly
· Proficiency with spreadsheets, ability to read P&Ls and modify financial models a plus
· Availability: on-call for emergencies, ability to be on site at cafes when urgently needed
· Valid drivers license and clean driving record

COMPENSATION + BENEFITS
Ritual Coffee strongly believes in investing in our people and our culture. The salary for this
position is $60,000-$66,000 depending on qualifications. We offer great benefits including
subsidized medical insurance, dental insurance, and commuter benefits. All employees are
eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k
plan.


TO APPLY
Please send resume and cover letter explaining why you’d be a great Retail Operations
Manager to hiring@ritualroasters.com.
No phone calls please.

LOCATIONS

MISSION

1026 Valencia Street
San Francisco, CA 94110
415.641.1011
Monday - Friday: 6am - 8pm
Saturdays: 7am - 8pm
Sundays: 7am - 8pm

HAIGHT

1300 Haight Street
San Francisco, CA 94117
415.865.0929
Monday - Friday: 6:30am - 6pm
Saturday - Sunday: 7am - 7pm

BAYVIEW

in Flora Grubb Gardens
1634 Jerrold Ave
San Francisco, CA 94124
415.694.6448
Monday - Thursday: 9am - 4pm
Friday - Saturday: 9am - 5pm
Sundays: 10am - 5pm

CASTRO

2299 Market St Unit A
San Francisco, CA 94114
415.400.5036
Monday - Friday: 7am - 4pm
Saturday - Sunday: 7:30am - 5pm

HAYES VALLEY

at Proxy
432b Octavia St
San Francisco, CA 94102
415.865.0989
(Almost) Every day: 7am - 7pm
BREW GUIDES (GO AHEAD, CLICK 'EM)
CONTACT US
GENERAL INFORMATION
INFO@RITUALROASTERS.COM

RITUAL ROASTERY
1050 HOWARD ST
SAN FRANCISCO, CA 94103
ph: 415.641.1024


WHOLESALE INQUIRIES
APRIL KAVAN
WHOLESALE@RITUALROASTERS.COM
ph: 415.933.9066

WHOLESALE INQUIRIES

GREEN COFFEE BUYER
AARON VAN DER GROEN
AARON@RITUALROASTERS.COM
CATERING AND EVENT INQUIRIES
For catering requests, please visit our catering site.

RITUAL CATERING

Or reach out to:
ANDREW GIBSON
EVENTS@RITUALROASTERS.COM
ph: 415.641.1024



MAILORDER INQUIRIES
ERIC SUGATAN
MAILORDER@RITUALROASTERS.COM
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